Mnemora Support
We're here to help. Find answers to common questions below, or reach out to us directly.
About Mnemora
Mnemora is a personal knowledge system that combines incremental reading with spaced repetition. Import PDFs and EPUBs, highlight key passages, generate flashcards, capture vocabulary, and review with scientifically-backed scheduling.
Frequently Asked Questions
How do I import a PDF or EPUB?
Open the app and tap "Add Source" in the Library. You can select a file from your device or use the system share sheet from Files or Safari.
How does AI enrichment work?
When you highlight text or capture a word, Mnemora can use AI to generate flashcards, pronunciation audio, example sentences, and images. Free users receive a limited number of AI credits; Pro subscribers get unlimited enrichment.
What is included in the Pro subscription?
- Unlimited AI enrichment and text-to-speech
- 20 AI-generated images per month
- Unlimited reading and flashcard creation
How do I restore a previous purchase?
Go to Account in the app and tap "Restore Purchases". Your subscription status will be verified with the App Store.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > Apple ID > Subscriptions on your device, or visit App Store Subscriptions.
Does my data sync across devices?
Yes. Mnemora uses iCloud to sync your library, highlights, flashcards, and vocabulary across all your Apple devices signed into the same iCloud account.
What happens to my data if I uninstall the app?
Your data is stored in iCloud and will be available if you reinstall the app on a device signed into the same iCloud account.
Contact Us
SENSUS AI - FZCO
DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: [email protected]
We typically respond within 1–2 business days.